Who is responsible for the apartment’s maintenance?
The maintenance of a property is divided between the tenant and the landlord, as stipulated by law. The landlord is responsible for major maintenance, while the tenant is responsible for minor maintenance, such as fixing a blockage or replacing a light bulb or switch. For a complete overview, please visit this link: https://www.rijksoverheid.nl/onderwerpen/woning-huren/vraag-en-antwoord/welke-kosten-zijn-voor-de-huurder-en-welke-voor-de-verhuurder
Can I share an apartment?
That depends on the landlord’s preferences and whether it is permitted by the housing regulations of the municipality where you will be renting. Typically, a maximum of two people are allowed to be registered at one address. A permit is required for multiple occupants. We recommend carefully reviewing the municipal housing regulations.
How are candidates selected?
Based on the owner’s preferences, an initial selection is made from the applications we receive for a property. The criteria we consider when allocating properties are:
Response speed
The basic principle is: first come, first served. The initiative to respond to an offered property lies with the prospective tenants. Therefore, if there are many responses, some prospective tenants may not be invited to a viewing and may be rejected.
Source of income/type of employment contract
A permanent employment contract with a reputable employer is preferred. This provides the client with the most financial security. Temporary employment contracts, (recent) self-employment, and other sources of income such as alimony, an internship allowance, a third-party guarantee, an inheritance, rental income, etc., can certainly lead to a rental property being allocated, but this is a customized process.
Income level
After any minimum income requirement, the highest (joint) income is preferred. This provides the client with the most financial security regarding fulfillment of the financial obligations under the lease.
A solid and verifiable positive rental history
A prospective tenant with a positive and verifiable landlord’s statement is preferred. Prospective tenants without a demonstrable rental history require tailored solutions, as they require further information or investigation.
A positive screening of ID and solvency
A prospective tenant can only be assigned a property if their identity can be verified and they have sufficient financial capacity. To verify this, the rental agent conducts a thorough screening. Part of this screening is a manual check of the ID’s security features, performed by the rental agent. This check can be performed, for example, using the DutchID app, which is offered by the Dutch government. The outcome of this screening can lead to a rejection (even after an initial assignment).
Household composition
It is important that each property has an appropriate composition of residents. This is to prevent nuisance and damage, but also to prevent overcrowding, for example. Therefore, the composition of each resident will be taken into account during assignment. Depending on the type of property, certain compositions are preferred. This is a customized approach for each property.
Suitability in (the area surrounding) the offered property
In some cases, the location of the rental property or its characteristics may make certain prospective tenants more suitable than others.
Client Award
For each offered property, the client ultimately chooses between the prospective tenants. The rental agent has no influence on the final selection.
Finally:
The rental agent refrains from any form of (compliance with) discrimination regarding the allocation of rental properties to prospective tenants. The rental agent accepts no responsibility or liability for the actions of its clients. Due to privacy legislation, the rental agent is not authorized to provide basic information about prospective tenants to third parties.
